Privacy Policy

Effective November 12, 2026

This policy explains how Awaken Wellness & Recovery collects, uses, and shares personal information when you visit our website, book or purchase online, contact us, or submit a lead form on TikTok.

Information we collect

When you contact us or submit a form, we collect the information you provide, such as your name, email address, phone number, service interests, and message. When you book a session or buy a membership, package, or gift card, we may receive booking, account, and transaction details. Payment providers process the payment details you enter at checkout.

How we use your information

We use this information to respond to inquiries, follow up on offers or services you ask about, schedule sessions, manage purchases and memberships, send appointment and account messages, and operate and improve our website. If you submit a TikTok lead form, we may use the contact information you provide to respond to your request by phone, email, or text, as permitted. We send promotional messages in accordance with your preferences and applicable law.

Who receives information

We may share information with providers that help us operate our website, manage bookings, process payments, communicate with guests, measure website usage, or manage lead forms. These services include Squarespace for website hosting, Mindbody for booking, and TikTok for lead forms. Information you enter directly into a third-party service is also subject to that provider’s privacy policy. We may disclose information when required by law or to protect the security of our services.

Cookies, analytics, and browser signals

Our website and its service providers may use cookies and similar technologies for site functionality and measurement. These tools may collect information such as your IP address, device and browser type, pages visited, and interactions with the site. Third-party analytics or advertising services, where enabled, may collect information about your activity over time and across different websites. You can manage cookies through your browser and use any privacy controls displayed on our site. Browser Do Not Track signals do not by themselves change your cookie settings.

Your choices

To ask about, review, or request a correction to personal information you provided to Awaken, email us using the address below. You can unsubscribe from promotional emails using the link in the email or reply STOP to opt out of promotional texts. For information about Awaken text messages, see our SMS Privacy Policy.

Updates and contact

We’ll post material changes on this page and update the effective date at the top. For privacy questions, email info@awakenwellnessandrecovery.com or write to Awaken Wellness & Recovery, 18000 Chatsworth Street, Granada Hills, CA 91344.